PRIVACY POLICY

We care about your privacy, and the protection of your personal data is very important to us. This privacy statement will inform you about how you provide your personal data and consent to its collection, use, and disclosure, your privacy rights, and how the law protects you. Please read this privacy statement carefully before using our services.

This site is operated by Prado Dinâmico – Unipessoal, Lda., a company based at Rua da Capela, No. 21, Borralhal, 3740-172 Sever do Vouga (hereinafter referred to as “Prado Dinâmico”).

Prado Dinâmico is committed to respecting your privacy and processing your personal data in a careful and confidential manner. The data will not be processed for any purposes other than those specified in this Privacy Policy. Data processing will be carried out in accordance with this Privacy Policy and in compliance with the General Data Protection Regulation (GDPR).

How and when do we obtain your personal data?

The personal data we process is provided directly by you (whether in person, by phone, through a form, via email, or online), for example:

  • when you agree to buy or sell a property through Prado Dinâmico or ask us to conduct an appraisal;
  • when you express interest in buying or selling properties to one of our team members;
  • when you subscribe to our Newsletter;
  • when you fill out a form on Prado Dinâmico or on other websites where Prado Dinâmico advertises its properties;
  • Automatic registration at our premises or on the website;
  • When you make a reservation at one of our Local Accommodations (AL).

We may also receive personal data from our users through our partners who provide services on our behalf (for example, when you recommend our real estate portal to someone you know is looking for a new home).

Que tipos de dados são processados pela Prado Dinâmico?

Prado Dinâmico processes the information necessary to contact you, such as your name, phone contact, email, and the content of your request or feedback.

Why do we process your personal data?

Prado Dinâmico processes personal data to fulfill the commitments it makes to you, namely to provide you with a complete and quality service, specifically:

  • To provide you with the requested services (for example: name, title, and contact information for listing/selling properties, property references);
  • To provide you with information about our properties, other events, or types of properties that may interest you;
  • To monitor the performance of our website and improve your browsing experience;
  • To provide you with real estate mediation services, to respond to your requests and messages, to send you our newsletter if you have subscribed, to contact you about properties that may interest you, and to analyze your data in an aggregated manner to assess our business.

Legal basis for processing

The legal basis for processing your data will be our legitimate interest as applicable (under paragraph 1, item f, of Article 6 of the General Data Protection Regulation, ‘GDPR’).

Who has access to this data?

Prado Dinâmico has access to the data collected through the Website, and once received, it is transferred to the person responsible for processing it at Prado Dinâmico.

To the extent necessary for the purposes mentioned above, we will transfer your personal data to the following recipients:

  • Host manager of our local accommodations;
  • service providers for Technology and Marketing;

The personal data of our users will not be transferred to third parties, unless:

  • Prado Dinâmico has your express permission;
  • These entities promote, under a contract, the provision of services offered by Prado Dinâmico to our users;
  • As required by law;
  • As strictly necessary to ensure compliance with our terms of use, rights, or ownership.

Employees of Prado Dinâmico and its associated Real Estate Consultants may have access to your personal data; however, they are bound by a confidentiality obligation regarding the data they access as part of their operations within the respective information system.

Where are personal data stored and for how long?

The data that Prado Dinâmico collects from its website will be stored in a secure database, protected by a firewall system and data encryption.

The duration for which data is retained varies according to the purpose for which the information is processed. However, there are legal requirements that mandate the retention of data for a minimum period. Thus, unless there is a specific legal requirement, data will be retained only for the minimum necessary period for the purposes that justified its collection or subsequent processing, or for the period authorized by the National Data Protection Commission. If you have subscribed to our newsletter, we will retain your data until you cancel your subscription.

What are your rights regarding your data?

Since we want to ensure that you are aware of your rights and in accordance with applicable legislation, we would like to inform you that:

Your personal data belongs to you. As such, you have the right to access, rectify, restrict, delete, and object to their processing, as well as to obtain them from Prado Dinâmico.

Right of access to personal data

You have the right to request a copy of the personal data that Prado Dinâmico holds about you.

Right to rectification of personal data

You have the right to rectify the information we hold about you if it is not correct. If the information we have about you needs to be updated, or if you believe it is incorrect, you can contact us at the following email address: tratamentodedados@coreimoveis.com.

Right to data portability

Data subjects have the right to request data portability, in electronic format, at any time, whenever it is technically feasible between entities.

Right to object to the processing of personal data

You have the right to object to the processing of personal data concerning you. To object to other data processing carried out based on the legitimate interest of Prado Dinâmico, please contact us via email at: tratamentodedados@coreimoveis.pt.

Right to limit the processing of your data

If you believe that your data is incorrect or if you think we should not proceed with its processing, you should contact us.

Right to erasure

Prado Dinâmico strives to only process and store your data for the time strictly necessary to achieve the respective purposes. In certain circumstances, you have the right to request that we delete your personal data. If you believe that we are retaining your data for longer than necessary, you should first check whether the service provided by Prado Dinâmico has already concluded. We may also have a legal basis for processing certain categories of your personal data, particularly data related to compliance with accounting and tax obligations.

If you withdraw your consent, this does not affect the lawfulness of the processing carried out up to that date.

You have the right to file a complaint with the competent data protection authority. In Portugal, this authority is the National Data Protection Commission (CNPD).

Prado Dinâmico reserves the right to make adjustments or changes to this Privacy Policy at any time, and such changes will be duly announced on this Website.

Links to other websites

The Website may contain links to other websites or applications, including those of our partners. If you access any of these links, please note that each will have its own privacy policy, and Prado Dinâmico cannot be held responsible for those policies. It is advisable to read the privacy policies of other websites before submitting personal data through them.

Contact us

If you have any questions about this Privacy Policy or wish to exercise any of your rights mentioned above, please contact us via email at: tratamentodedados@coreimoveis.com.

COOKIES POLICY

Cookies are small text files that the web browser stores on your computer/mobile device when you visit a website. This helps the website recognize your device the next time you visit, allowing for more efficient browsing without the need to repeatedly enter the same information.

The cookies used do not collect information that identifies the user. The cookies collect generic information related to your preferences, such as how users arrive at and use the website or the region/countries from which they access it, etc.

All browsers allow the user to accept, refuse, or delete cookies.

You can find information on how to manage cookies in different browsers at www.allaboutcookies.org/manage-cookies.

By refusing the use of cookies, you may prevent some web services from functioning properly, which could compromise the browsing experience on this website.

What types of cookies are there?

Permanent Cookies

These are cookies that are stored in the browser on your computer or mobile device and are used each time you visit our website. They are typically used to tailor navigation to your interests, allowing us to provide a more personalized service.

Session cookies

These are temporary cookies that remain in your browser’s cookie file only while you are using the website. The information obtained by these cookies is used to analyze web traffic patterns.

What types of cookies are used by our website?

Strictly necessary/essential cookies

They allow you to navigate the website and use its applications, as well as access secure areas of the website. Without these cookies, the services you have requested cannot be provided.

Analytical cookies

They are used for the purpose of creating and analyzing statistics to improve the functioning of the website, without ever collecting personal information.

Functional cookies

They store user preferences regarding the use of the website, so it is not necessary to reconfigure the website each time you visit.

Prado Dinâmico uses cookies on its Website to improve the performance and browsing experience of our users, increasing, on one hand, the speed and efficiency of response, and on the other hand, eliminating the need to repeatedly enter the same information. The placement of cookies not only helps the website recognize the user’s device the next time they visit but is also essential for its functionality. The cookies used by Prado Dinâmico on its website do not collect personal information that allows for user identification, only storing generic information, such as the way and/or location of user access and how they use the website. The cookies retain only information related to the User’s preferences.